Terms & Conditions
These terms & conditions (the "T&C's") are the terms which apply when you access the website FrenchBeautyWorld.com (the "Website") or put any orders though to purchase any of the items/product listed on the Website. Any reference to "we"/"us"/"our" in the following T&C's is a direct reference to FrenchBeautyWorld.com. Similarly, any reference to "you"/"your" translates to you, the user/visitor of the Website. By using this Website in any way you agree to be bound by these T&C's. It would be advisable to keep a copy of these T&C's for your records and for future reference.
Your use of the Website
By agreeing and accepting the T&C's you confirm that all details/data that you provide to us (in any way including signing up for an account) are true, accurate and up to date in all respects and at any time. You may update or correct your personal information at any time by logging in at your registered account.
You agree that you will not use the Website for an unlawful purpose or in any way that interrupts, stops, damages or renders the Website less efficient or attempt to access the accounts of other users or attempt to penetrate the Website security measures.
You agree to compensate us fully if:
- legal proceeding or a claim is made against the Website by any other person as a result of your breach of these T&Cs; and/or
- you have acted negligently, recklessly or in a deliberately harmful way and we have been the victim of losses as a consequence of your use of the Website or any content you have submitted to us.
If we have reasonable grounds to believe that you have breached these restrictions or we suspect fraudulent account activity we will terminate your account and may take other action against you. In any case, we reserve the right to restrict, suspend or terminate your account and block access to the Website at any time without notice.
Prices indicated on the Website and Your Payment
All products prices are displayed on our Website. Although we try and make sure that all prices are correct, errors may occur. If there is an error in the price of the product(s) you have ordered and we discover the error we shall not be liable to supply the product(s). Instead we will notify you at the email address you have provided during registration and inform you of the correct price. You will then have the option to reconfirm your order or cancel you order and you shall receive a full refund.
The payment methods we accept are Paypal, which allows also payments to be made and processed by debit or credit card. Payment will be taken from your account at the time or shortly after you place your order.
Privacy and Cookies policy
Placing orders through the Website
All orders that you place are subject to availability and to acceptance by us. We reserve the right to refuse to accept an order. In this event we will communicate with you via the email you have provided when you have registered with us. An order confirmation email receipt will be sent out when you place and order and this establishes the contract of the purchase of the product.
Note that the confirmation email receipt does imply that we have accepted your order but it only records in our system and confirms the receipt of your order. The contract of purchase of the product commences when you will receive a second email notifying you that your order has dispatched.
Signing up for an account with us
You agree to make sure that your username and password remain safe and for your personal use and you are responsible for any activities carried out under your credentials (i.e. username & password). We are not responsible for losses suffered by you where your credentials (i.e. username and/or password) have been used by someone else unless we are responsible for this. You also agree to notify us immediately at firstname.lastname@example.org if you suspect that your account has been compromised.
Delivery of your order
We accept the processing and dispatching of orders worldwide. We aim to dispatch your order within 24hrs of placing the order, unless otherwise stated. If we are unable to dispatch your order within 72hrs you will be notified by email and give you an estimated delivery date. In this case, you have the right to cancel your order and receive a full refund.Upon receiving your order, you are responsible for it.
Returns & Exchange, Cancellations & Refunds
If you are not happy with your product(s) in any way, please write to us at email@example.com as soon as possible.
You also have rights under current legislation which include:
- any products which we have supplied to your should be of satisfactory quality, not defective, and will conform to the description given on our Website;
- a right to cancel your order within 14 working days; beginning the day after the day on which you receive the product, and to receive a full refund, even if the product is not defective. This right is subject to certain conditions and exceptions (see our Returns & Refunds policy).
Please return the product in suitable packaging to ensure it reaches us in good condition.
We will refund the purchase price and original delivery charge of any goods returned no later than 14 days from the day when you give us notice of cancellation.
Please note that if you fail to take reasonable care of returned products, or fail to return the product to us, we will be entitled to make a claim against you for any losses which we suffer.
Intellectual Property Rights
By accessing this Website does not mean that you have any rights in regards to copyright, design rights, trade marks or other of our intellectual property rights (or the intellectual property rights of third parties).
All images of products and all other images used in the Website are copyrighted by International Law and the copyrights belong to their respective third party owners. No copyright infringement intented.
You may access the Website for your personal and non-commercial use.
Changes to Terms
We reserve the right to change or modify these T&C's. In this event we will make all major changes available to you and on the Website. However, it falls within your responsibility to check the T&C's regularly. If you conclude that you do not agree with any of the T&C's, please stop using the Website at any time.